Delivery Information
Thank you for shopping with Aurum & Relics Ltd. We are committed to dispatching your order quickly, packaging it securely and helping it arrive safely.
Last updated: August 2026Fast Processing
Orders are normally processed within one business day.
Trusted Delivery
We use Royal Mail and other trusted delivery partners.
Tracking Updates
Tracking details are supplied where a tracked service applies.
Order Processing
Orders are normally processed within 1 business day after payment has been received.
Orders placed on weekends or UK public holidays will be processed on the next business day.
Once your order has been dispatched, you will receive a confirmation email with tracking information where applicable.
Tracking Your Order
Tracking information will be provided whenever a tracked delivery service is selected.
You can monitor your delivery using the tracking details included in your dispatch confirmation email.
Lost or Delayed Deliveries
If your order has not arrived within the expected delivery period, please contact us.
We will work with the delivery provider to investigate the shipment and assist you as quickly as possible.
Delivery Assistance
If you have questions about dispatch, tracking or your delivery, please contact our customer service team.
For returns after delivery, please read our Returns & Refunds Policy .
United Kingdom Delivery
We currently deliver to addresses within the United Kingdom only.
We use Royal Mail and other trusted UK delivery partners.
Orders are normally processed within 1 business day. Delivery times are estimates and may vary during busy periods or because of circumstances beyond our control.
Delivery Address
Please check that your delivery address is complete and accurate before placing your order.
We cannot accept responsibility for delays or failed deliveries caused by incorrect or incomplete address information supplied by the customer.
Damaged Parcels
If your parcel arrives visibly damaged, please contact us as soon as possible.
Where possible, include clear photographs of the packaging and the item. This will help us resolve the issue promptly.
Contact Us
If you have any questions regarding delivery, please contact us and include your order number where available.
Email: info@aurumrelics.co.uk
Telephone: +44 7768 031456
Company Address
Aurum & Relics Ltd157 Carnation Road
Southampton
SO16 3JJ
United Kingdom
Our Commitment
At Aurum & Relics Ltd, we are committed to providing fast dispatch, secure packaging and reliable delivery. Every order is carefully inspected before dispatch to help ensure it reaches you in excellent condition.
Thank you for choosing Aurum & Relics Ltd.